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Couple Watched Home Burn To The Ground While Waiting For Help

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A couple in north Texas say they stood by and watched as their home burned to the ground Friday night, despite numerous calls to 911.

Lori Hensley who lives in the town of Venus, says they waited and waited, and were even hung up on by 911 when they called back wondering if help was on the way.

Fire officials in neighboring Mansfield say their crews were first on the scene. Even though they’re closer to the home, it’s not their jurisdiction.

“One of my sons, you know, called 9-11 again saying where are you? Where are you? And they ended up hanging up on him, I guess, because he was so upset,” said Hensley.

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