A disabled veteran gets an apology from Starbucks for his treatment at a store near Memorial Park.
Yancy Baer told KHOU 11 he had come to Houston from San Antonio for a meeting on behalf of the organization that trains and provides service dogs.
But he and his canine companion were stopped at the door by an employee who stated loudly that the dog wasn’t allowed because Baer wasn’t blind:
Baer was badly shaken by the confrontation, which he says even disturbed other customers. A second Starbucks worker eventually intervened and the company has issued an apology. The Army veteran, who lost his leg after his duty in Iraq, says he just hopes the incident helps people understand that not all disabilities are obvious.