Many people have now heard of voice over Internet Protocol or VoIP, but many still don’t fully understand what it is. For business owners, that lack of knowledge could be Continue reading

With every growing business trying to bring down overhead, customer service quality is often first on the chopping block. It’s tempting; your products are selling well, and you feel confident Continue reading

We all have days where we are just phoning things in. We do the work in front of us, and we don’t want to do more, and when we come Continue reading